Privacy Policy

1. Introduction

Canada Tools & Equipment ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, industry, position)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Non-Personal Information

We automatically collect certain information about your visit:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device information

3. How We Use Your Information

We use your information for the following purposes:

• Processing orders and managing your account
• Providing customer service and technical support
• Sending newsletters and promotional materials (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser or our cookie preference center. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: